Dr Ravi Vijayaraghavan is an executive leader with a proven record of building world-class analytics and data sciences organizations. He has  built and managed data science and analytics teams in Large Fortune 500 Companies and Silicon Valley startups. He has generated substantial Intellectual Property for the companies. He has  worked with and have 25+ patents and patent filings. As a researcher, Dr Ravi has several peer reviewed publications. Currently he is responsible for the Analytics and Decision Sciences organization at Flipkart. Flipkart is the leading destination for online shopping in India and its biggest e-commerce player. At Flipkart Analytics organization we are embarking on an exciting journey to build cutting-edge capabilities that enable Flipkart to make better business and product decisions with data and science. He has been nominated to be among the 10 most influential analytics leaders in India in 2015, 2016, 2018 and 2019.

Few key patents are; Method and Apparatus for Analyzing Leakage from Chat to Voice. Method and Apparatus for Analyzing and applying Data Related to Customer Interactions with Social Media. Chat Categorization and Agent Performance Modeling. Predictive Customer Service Environment Method and Apparatus for Optimizing Web and Mobile Self-Serve Apps.